The reviews shown are from a sample of real customers who bought a car or had their car serviced at the dealership. Only reviews from customers who explicitly allowed their review to be published on the internet are shown. Inappropriate language or personal data may have been removed.
4.8
Overall Rating
(293 Reviews)
After Sales
4.6
Sales
4.9
After Sales
4.6
5 stars
77%
4 stars
17%
3 stars
2%
2 stars
2%
1 star
2%
Sales
4.9
5 stars
90%
4 stars
7%
3 stars
3%
2 stars
0%
1 star
0%
All Reviews
Frank Keane Deansgrange
After Sales
After Sales
10/22/2020
[...] and efficient, despite the C-19 restrictions
Frank Keane Deansgrange
After Sales
After Sales
10/21/2020
The reason I gave a 5 star rating for my recent visit to [...], because at [...] the staff are always
very polite and exceptionally helpful especially in the service dept one girl in particular, plus when collecting my Car it is always cleaned to a very high standard showroom condition, one guy in particular who always goes above & beyond in ensuring the car is top class, would like to mention his name, but can't and I really think he deserves the recognition for his efforts.
... Read more
Frank Keane Deansgrange
After Sales
After Sales
10/19/2020
I respect and appreciate the service I always get at Frank Keane VW Service. However I believe that
a courtesy car option should always be offered to customers who reside more than 3km from the Service Centre. On Friday last there was nowhere to wait in comfort within walking distance of the Service Centre and I had to get a taxi home and back later to collect the car. This was an unexpected expense of €30 for what was a free callback for VW Tourans.
... Read more
Frank Keane Deansgrange
After Sales
After Sales
10/19/2020
Efficiency and organised, excellent measures in place given the current restrictions and pandemic.
Frank Keane Deansgrange
After Sales
After Sales
10/19/2020
Fabulous treatment and service throughout :)
Frank Keane Deansgrange
After Sales
After Sales
10/16/2020
I was treated very well esp as I am hard of hearing and [...] very kindly removed his mask to allow me
to lip-read him.
... Read more
Frank Keane Deansgrange
After Sales
After Sales
10/15/2020
Receptionist was very knowledgeable, helpful and friendly.
Frank Keane Deansgrange
After Sales
After Sales
10/14/2020
Excellent customer service keeping me in the loop at all stages.
Frank Keane Deansgrange
After Sales
After Sales
10/14/2020
[...] was very helpful and answered all my questions very clearly and my car is runnimg very well
Frank Keane Deansgrange
Sales
Sales
10/13/2020
Outstandingl.. The [...] helped me decide on what was best for me and answered all of my questions. He
went over and above to help me.
... Read more
At Frank Keane Volkswagen we offer the highest levels of value and customer care across sales and service. Located at Deansgrange, Co.Dublin you will find easy access in and out of the showroom and highly trained staff with the expertise to handle all your servicing requirements.
[...] and efficient, despite the C-19 restrictions
The reason I gave a 5 star rating for my recent visit to [...], because at [...] the staff are always very polite and exceptionally helpful especially in the service dept one girl in particular, plus when collecting my Car it is always cleaned to a very high standard showroom condition, one guy in particular who always goes above & beyond in ensuring the car is top class, would like to mention his name, but can't and I really think he deserves the recognition for his efforts. ... Read more
I respect and appreciate the service I always get at Frank Keane VW Service. However I believe that a courtesy car option should always be offered to customers who reside more than 3km from the Service Centre. On Friday last there was nowhere to wait in comfort within walking distance of the Service Centre and I had to get a taxi home and back later to collect the car. This was an unexpected expense of €30 for what was a free callback for VW Tourans. ... Read more
Efficiency and organised, excellent measures in place given the current restrictions and pandemic.
Fabulous treatment and service throughout :)
I was treated very well esp as I am hard of hearing and [...] very kindly removed his mask to allow me to lip-read him. ... Read more
Receptionist was very knowledgeable, helpful and friendly.
Excellent customer service keeping me in the loop at all stages.
[...] was very helpful and answered all my questions very clearly and my car is runnimg very well
Outstandingl.. The [...] helped me decide on what was best for me and answered all of my questions. He went over and above to help me. ... Read more