Informed that car would be ready at 3.30pm, came back at 3.30pm to wait for 10 min then to be told the tyres didn’t arrive until that time, told it would be 15 min however car wasn’t ready until 4.30pm Informed that car would be ready at 3.30pm, came back at 3.30pm to wait for 10 min then to be told the tyres didn’t arrive until that time, told it would be 15 min however car wasn’t ready until 4.30pm Wheel pressure light come on after a week ... Read more

I was very impressed with the efficiency and professionalism of the experience. Your team are very customer focused and inspire confidence in the customer. Very happy experience ... Read more

Wasn’t a very helpful experience. Was made to feel like an inconvenience I was told the issue was fixed but it is not ... Read more

The service response was positive, as the visit was not the normal visit. While in Cork County the P Brake failed to release at a busy junction (it took c. 30 MINS wait before it released) - seems to have been a worrying wiring issue. ... Read more

Warm welcome- professional efficient service

Reception staff excellent and car returned clean and running well

Good service and good customer care

Car wasn’t fully hovered and left waiting for a while till the car was ready. No tea or coffee offered until I asked was it ok to have coffee ... Read more

Thanks for giving us the opportunity to hear about your experience. We are very sorry to hear that your car was not fully cleaned and that you had to wait to collect your vehicle. We would love the chance to rectify this for you and would like to offer you with a complementary Wash and Vacuum. Please email deansgrange@frankkeanevolkswagen.ie to discuss this further. Kind Regards FKVW ... Read more

Everything was carried out exactly as agreed and I feel very confident I can depend on you to maintain my car in good condition. The price is a little on the high side, all things considered. ... Read more