Frank Keane Deansgrange

Back to the Top

Frank Keane Deansgrange Frank Keane Deansgrange

4.8

Overall Rating

(465 Reviews)

Write a review

Frank Keane Deansgrange

Dealer reviews

The reviews shown are from a sample of real customers who bought a car or had their car serviced at the dealership. Only reviews from customers who explicitly allowed their review to be published on the internet are shown. Inappropriate language or personal data may have been removed.

4.8

Overall Rating

(465 Reviews)

After Sales

4.7

Sales

4.9

After Sales

4.7

5 stars		80%
4 stars		13%
3 stars		3%
2 stars		2%
1 star		2%

Sales

4.9

5 stars		89%
4 stars		8%
3 stars		3%
2 stars		0%
1 star		0%

All Reviews

Frank Keane Deansgrange

After Sales

3/25/2020

The service was very good but I was disappointed that the interior valeting which I was expecting, was not carried out. If it had been, I would have rated 5 stars ... Read more

Frank Keane Deansgrange

Sales

3/20/2020

I have been dealing with [...] at VW for years and always a pleasure to be looked after from him and his associates ... Read more

Frank Keane Deansgrange

After Sales

3/16/2020

Everything was explained thoroughly, the video from the workshop was extremley professional and easy to understand. 10/10 ... Read more

Frank Keane Deansgrange

After Sales

3/12/2020

Very friendly, efficient staff.

Frank Keane Deansgrange

Sales

3/11/2020

[...] along with every other dealer I contacted were unable to supply the exact exterior & interior colour combination I desired initially. However despite declining other combinations offered by various dealerships, [...] were the only ones to ring back saying they had sourced my desired colours and would have it within 2-3 weeks. ... Read more

Frank Keane Deansgrange

Sales

3/11/2020

Very friendly and knowledgeable staff who listened to our requirements and provided us with the perfect car and tailored finance option. Staff were first class in all areas. ... Read more

Frank Keane Deansgrange

Sales

3/11/2020

Staff were very friendly and informative. They understood the product 100% and exuded trust. Confidence in the staff I deal with means I buy or walk away. ... Read more

Frank Keane Deansgrange

After Sales

3/11/2020

Good service, staff very friendly and helpfull, video and excellent idea

Frank Keane Deansgrange

After Sales

3/11/2020

The staff were very informative and helpful

Frank Keane Deansgrange

After Sales

3/11/2020

On the website it states that services 1 to 3 are €179. When I enquired about this the member of staff said that doesn’t include 2 litre cars. Last year my service cost €222.09 which included wipers at a cost of €43.08 which means the service was €179.01. Why was my third service €199 this time if it states it will be €179 on your website and €179 for my second service? When I rang in for the service I was asked is there any other issues with the car, I said yes and explained what it was. The member of staff took note of the issue and then said there is an express service available. I said it doesn’t matter and I can leave the car there all day, and she proceeded to book it in for the express service. When dropping the car off for the service a member of staff stated that they will not be able to look into the issue today as it’s in for the express service. I do not see why the member of staff on the phone would recommend and book it in for the express service if they were aware I said there was a issue? Prices do not seem consistent and matching website and 2nd service. Confusion over booking the car in for express service when I stated an issue. The member of staff on the phone should have appropriate knowledge to know not to book it in for express service if the customer states another issue ... Read more

Previous Next

Frank Keane Volkswagen Deansgrange

Deansgrange Road, Deansgrange, Co Dublin

Sales

01 654 6000

Mon-Fri

09.00-18:00

Sat

10:00-16:00

Sun

Closed

Service

01 654 6050

Mon-Fri

08:00-18:00

Sat-Sun

Closed

Frank Keane Volkswagen Deansgrange Service Centre

Unit 4, Deansgrange Business Park, Kill Ln, Kill of the Grange, Deansgrange, Co Dublin

Service

+353 1 654 6050

Contact Us